Customer Charter

This Customer Charter describes the standards and service you can expect
when you choose to work with City Construction (Longcroft) Ltd.

We will nominate a Contracts Manager to be your primary point of
contact throughout the project.

We will provide friendly, professional and knowledgeable advice and
helpful and open updates at every stage.

We will show courtesy and consideration to you at all times, and
will respect your property and privacy.

We will provide a high quality service in terms of our workmanship
and the efficiency of our administrative processes.

We will give you health and safety advice to reduce, as far as
possible, the risk of danger on the construction site.

We aim for your project to run smoothly, but we will endeavour to
resolve any disputes in a co operative, professional and timely manner.

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